Huge shoutout to Cassie in customer service at Tricer. I ordered the Tricer HK for an upcoming hunt and, as the trip got closer, I realized I never received a tracking email. I reached out to Tricer about the order status, and Cassie responded quickly and explained they were in the middle of a warehouse move, which could cause a shipping delay.
I told her I might have to cancel if it couldn’t arrive in time. She said she’d do everything she could to make it happen—and she meant it.
The very next day, the Tricer HK was on my doorstep. Cassie upgraded my shipping to overnight at no additional cost to make sure I was covered for my hunt.
Top-quality gear + top-notch customer service. That combo is rare these days. I’m a customer for life.
Thank you, Cassie! 👏